A Lender That Embodies The Aloha Spirit

After a recent acquisition, Guaranteed Rate is expanding their presence in the Hawaiian Islands. With previous locations in Honolulu and Aiea, this recent expansion opens several branch locations throughout the islands—reaching an even broader audience, as many of the loan officers who joined Guaranteed Rate are fluent in international languages including Vietnamese, Ilocano and Tagalong.

“I am thrilled that Honolulu HomeLoans and Hawaii Lending Alliance are becoming part of Guaranteed Rate,” said former HHL President and CEO Anders Hostelley, who joined Guaranteed Rate as a Regional Manager. “What enables them to be a top retail lender in the country will certainly benefit our loan officers, Realtor partners and customers. Guaranteed Rate has cutting-edge technology coupled with excellent customer service and an outstanding base of products to offer our clients, which will enable us to excel as a mortgage lender in Hawaii.”

“Hawaii is a growing market where we’ve already built a great team. Adding this opportunity will accelerate our market share dramatically,” said Guaranteed Rate CEO and Founder Victor Ciardelli. “I appreciate the hard work and commitment of the current Honolulu HomeLoans and Hawaii Lending Alliance employees during this transition.”

A testament to the great team already in place in Hawaii is the Aiea branch. Run by Jason C. Scott, Branch Manager and VP of Mortgage Lending, the Aiea branch provides full-spectrum lending with conforming and jumbo loan programs, a handful of down payment assistance programs and Scott’s personal passion (as a Veteran himself)—VA loans.

Scott’s team includes Hawaii natives, Rory Tongg and Evelyn Fullerton, as well as Lauren Jimenez, Kenji Hatch and Mary Sue Nielsen. Together, they contribute to the success of Guaranteed Rate’s mission to provide superior customer service—always embodying the Aloha spirit—with each client becoming a part of their “ohana.”

This notion of customers becoming “ohana,” or family, extends beyond the Hawaiian Islands. Guaranteed Rate prides themselves on their mission to put their customers first, with a 95% customer service satisfaction rating* that speaks for itself—permeating the entire company with the Aloha Sprit of Hawaii.

Headquartered in Chicago, with 4,000+ employees in 300+ offices across the U.S. and licensed in all 50 states, Guaranteed Rate has helped thousands of homeowners with more than $20 billion in home purchase loans and refinances, just this past year alone. Recently named by U.S. News and World Report as 2018 “Top Lender for

Online Services,” Guaranteed Rate’s innovative technology and unparalleled customer service has made a strong impact on the mortgage industry.

98-199 Kamehameha Hwy, Ste. C1 Aiea, HI 96701. Ph: (808) 791-9865