Why the Mortgage Banker Cannot Be Replaced by a Robot

Today, cars are bought online, packages dropped at doorsteps by drones, and home mortgages have been as easy as pressing a button on a website. Major players in this new online mortgage industry have been in existence since 2015 with great success but are lacking the most important factor – Human Interaction.

What does a Mortgage Banker do for you that can never be replaced by automation? Whether you are a first-time or seasoned homebuyer, here are three areas that keep the human factor more advantageous to you than a website: Care

• You cannot fake it. Your Mortgage Banker needs to answer the call and your question. A good Mortgage Banker will make him/herself available 7 days a week, take a call, and ease concern.

• Education. How many homeowners did not understand their loan docs or the homebuying process before actively shopping? Having a Mortgage Banker walk you through the processes from A to Z and guide all steps during the transaction builds competence and confidence in your decisions.

• You need one point of contact, not a service call center. A good Mortgage Banker will make themselves available 7 days a week.

• The “Why” Factor: Automation provides the “what” and the “how much”, but it will never provide you the “why”. A good Mortgage Banker will.

Strategy

• A Mortgage Banker’s preparation does not end with a pre-approval. They should be actively engaged with the real estate agent to price properties for the buyer, shape a meaningful preapproval that will give the borrower’s best representation to the seller.

• Find a Mortgage Banker with more tools. Pay mortgage insurance or get a second loan? Need credit repair? Trusted homebuying counseling services?

• Communication with the real estate agent. Timely updates ease concerns. Your real estate agent will be very grateful that your transaction has a Mortgage Banker involved.

• The Power of Analysis: Your Mortgage Banker needs to be an expert at incorporating more pieces to the puzzle. More assets? More borrowers? Pay down debt? Will debt pay down affect your credit?

• Rates: One rate is not equal to all, and everyone’s scenario is different. It helps to have someone show you the advantages of paying discount points, contribute to down payments, or both. And most important, explain it to you.

Life Plan

• Applying the Care and Strategy Factor: You deserve a complete assessment of your Credit, Debt,

Income and Assets before anyone checks your credit. Your life might reveal that you aren’t ready to proceed with a pre-qualification for 4 months, 6 months or a year. Talk to someone who can place your personal life plans up front.

• Is the decision to buy right for the family? Family is more important than a future investment opportunity but investing for your family’s future is just as important. To know the difference between the two, simply talk to me.

Simply call, text or email any time or day to be taken care of and have your best interests placed first!

Rick Yniguez
Mortgage Loan Originator
NMLS1823240
808.462.7318
rick.yniguez@myccmortgage.com

CrossCountry Mortgage | 3555 Harding Avenue, #100 Honolulu, HI 96816 | NMLS3029 NMLS1379257
Equal Housing Opportunity. All loans are subject to underwriting approval. Certain restrictions apply.
Call for details. CrossCountry Mortgage, LLC. NMLS3029 (www.nmlsconsumeraccess.org)

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